Mini Sneakers Bag For Perfect Gift Packaging
Mini Sneakers Bag For Perfect Gift Packaging
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Shipping & Delivery
HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
We process orders between Monday and Friday. Orders will be processed within 3 business days from the order date and shipped the next day. Please note that we don't ship on weekends. Please allow extra time for your order to be processed during holidays and sale seasons, etc.
WHEN WILL I KNOW WHEN MY ORDER HAS BEEN SHIPPED?
Once your order has been shipped, an email confirmation will be sent to you.
Bring your order number and email, then go to our page "Track Your Order" on our website.
You will be able to follow your parcel in real time. Keep in mind, parcel tracking is updated within 48-72 hours.
HOW LONG DOES IT TAKE TO GET MY ORDER DELIVERED?
Exceptionally and for a Limited Time, we offer the EXPRESS delivery in 8-12 business days (tracking included). You will be able to follow your order step by step.
IMPORTANT: [All times listed are conservative and do NOT include our shipping and processing time range (2 to 3 business days), BUT items may be delivered well before the timeframes listed]
| From Single Shoe | From One Pair |
|
EXPRESS DELIVERY WORLDWIDE
Europe and others:
8-12 business days*
USA / Canada / Australia:
8-12 business days* 3,99€ / £4 / $5 |
EXPRESS DELIVERY WORLDWIDE
Europe and others:
8-12 business days*
USA / Canada / Australia:
8-12 business days* FREE |
*Business days mean from Monday to Friday, weekends not included.
Please allow extra time to process your order during public holidays and busy periods. Local customs and the Postal Service may also require additional time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine’s Day).
Orders may be delivered via the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are unable to receive the package upon arrival, a notice may be left by the postal service to advise on how and where your delivery can be collected.
If any package is returned due to incomplete/incorrect addresses or the unavailability of a person to receive such a package, there will be NO reshipping arrangement.
I ENTERED THE WRONG ADDRESS. WHAT SHOULD I DO?
Always double-check and make sure your shipping information is accurate. In the event that we need additional information to complete an order. Usually, because of incorrect and/or missing information, you may be required to update your delivery information by contacting us at contact@vndskicks.com ASAP so we can correct this before your order ships out.
Orders can be changed within 2 hours of ordering. We cannot extend this due to the automatic processing with our logistics team.
Please send an email as soon as possible, including [WRONG ADDRESS] in the subject line, so we can notice your high-priority issue.
Issues like these may delay the processing, shipment, and therefore delivery of your order.
VNDS Kicks is not responsible for returned items due to incorrect/incomplete shipping addresses or the parcel has been damaged during transport by the deliverymen (In the latter case, please contact the delivery company directly to file a complaint; we do not take responsibility for these incidents).
HOW DO I TRACK MY ORDER?
You will automatically receive an email notification once your order has been processed and shipped.
You can check automatically your order status by visiting our tracking page => here
Don't forget to bring your order number and your email.
In rare cases, international orders may be subject to customs duties depending on your destination address. If a fee or tax is required on your order, it is the customer's responsibility to fulfill the payment obligation. Unfortunately, we have no control over these taxes and cannot advise what they may be. We are not liable for these charges and, unfortunately, cannot reimburse or refund these costs.
THE PACKAGE HAS NOT BEEN DELIVERED
Delivery times can vary during busy periods. Customers should wait at least 30 days before declaring packages lost, as per shipping companies' recommendations. This period can be up to 45 days, depending on the destination. All packages have delivery confirmation. If the courier claims the parcel is delivered, please check with your neighbors or clerk.
MISSING OR WRONG ITEMS
Please note that all orders are documented and photographed before shipment to avoid fraudulent claims. VNDS Kicks must be notified within 7 days of the delivery date for any of the following issues:
- Missing Items: Please contact us. Once verified, we will ship the missing item(s)
- Wrong Items: Please contact us. Once verified, we will ship the correct item(s)
RETURN POLICY
Your satisfaction is our top priority. That’s why we offer a clear and straightforward return guarantee, designed to let you shop with complete peace of mind while ensuring fairness for everyone.
You have 30 days from the date of purchase or 14 days after receiving your order (whichever gives you more time) to request a return. In the event of a delivery delay, the return period will begin from the actual day you receive your package, ensuring your right to return is fully protected.
To benefit from this guarantee, please ensure the following conditions are met:
- Items must be unused, in their original condition, and with all tags still attached.
- Return shipping costs are the responsibility of the buyer, in line with standard e-commerce practices across Europe.
- After 30 days from the purchase date, or if the return conditions are not met, we unfortunately cannot offer a refund or exchange, even in the case of defective products.
This policy is designed to protect your purchases while preventing abuse, ensuring a fair and smooth experience for all our customers.
Please note that this return policy may be updated or changed at any time without prior notice. We encourage you to review this page regularly to stay informed of any changes.
Shop with confidence: you are protected, and we are committed to handling every return with care and fairness.
- Refunds (if applicable)
Refunds and returns apply only to products damaged, stolen, or lost in transit. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
- Lost Items
We consider a parcel lost if it has not arrived within 45 working days. If 45 working days have passed since fulfillment and your order has not arrived, you will receive a full refund.
- Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@vndskicks.com
Payment Disputes
Please contact us if you have any payment disputes. We can solve problems faster than the bank or payment processor.
Chargeback
Credit card chargebacks are taken seriously. As a matter of fraud protection, any chargeback will result in the customer being placed on the no-sell list and reported.
IMPORTANT NOTE
All of our products are customized and have no affiliation with brands, Inc.(Nike, Jordan, Adidas, Yeezy, etc).
Each of our products is meticulously handcrafted. Utilizing a state-of-the-art 3D injection molding process, coupled with intricate hand painting, we ensure exceptional attention to detail. Despite everything, some shoes may exhibit some small overflows or slight color variations, which we kindly request your understanding and your tolerance. Instead of being a work of art, our little shoe is more of a keyring or display toy.
These Mini Sneaker Keychains are so detailed that even StockX could get lost in them. Handcrafted and Handpainted and true to the real thing.